Terms & Conditions
1. Definitions
In these Terms and Conditions, the following terms have the meanings set forth below:
- "Indivara," "we," "our," or "us" refers to Indivara, a legal practice providing insurance dispute resolution services in Bangkok, Thailand.
- "Client," "you," or "your" refers to any individual or entity using our website or engaging our legal services.
- "Services" refers to legal services provided by Indivara, including insurance claim negotiation, coverage litigation, and regulatory advisory.
- "Website" refers to all web pages, content, and functionality accessible through iindiivara.top.
- "Agreement" refers to these Terms and Conditions together with any engagement letter or service agreement executed between Indivara and the Client.
2. Acceptance of Terms
2.1 Agreement Formation
By accessing or using our website, submitting a contact form, or engaging our legal services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you should not use our website or services.
2.2 Capacity to Contract
You represent and warrant that you are at least 18 years of age and have the legal capacity to enter into binding agreements. If you are accessing our services on behalf of an organization, you represent that you have authority to bind that entity to these terms.
2.3 Separate Engagement Agreement
Legal representation requires execution of a separate written engagement agreement outlining the specific scope of services, fee arrangements, and other terms applicable to your matter. These general Terms and Conditions apply in conjunction with any such engagement agreement.
3. Services Description
3.1 Legal Services Offered
Indivara provides specialized legal services in insurance dispute resolution, including:
- Insurance claim negotiation and settlement discussions
- Policy coverage dispute litigation before Thai courts
- Regulatory compliance advisory regarding Office of Insurance Commission requirements
- Related legal services as outlined in specific engagement agreements
3.2 Service Availability
Our services are available to clients in Thailand and may be subject to geographic, jurisdictional, or regulatory limitations. We reserve the right to decline representation based on conflict of interest screening, practice area limitations, or other professional considerations.
3.3 No Attorney-Client Relationship Without Agreement
Use of this website or submission of a contact form does not create an attorney-client relationship. Such relationship is established only upon execution of a written engagement agreement signed by both parties.
4. User Responsibilities
4.1 Accurate Information
You agree to provide accurate, current, and complete information when using our website or services. You are responsible for maintaining the accuracy of information provided and notifying us promptly of any changes.
4.2 Prohibited Activities
When using our website, you agree not to:
- Violate any applicable laws or regulations
- Infringe upon intellectual property rights of Indivara or third parties
- Transmit harmful code, viruses, or malicious software
- Attempt to gain unauthorized access to our systems or networks
- Use automated systems to access or scrape website content
- Impersonate another person or entity
- Harass, threaten, or harm other users or our personnel
4.3 Communication Standards
All communications with Indivara should maintain professional courtesy. We reserve the right to terminate services or restrict website access for individuals who engage in abusive, threatening, or otherwise inappropriate behavior.
5. Intellectual Property Rights
5.1 Ownership
All content on this website, including text, graphics, logos, images, and software, is the property of Indivara or its licensors and is protected by Thai and international intellectual property laws. The Indivara name and associated branding are our proprietary marks.
5.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. This license does not include any right to:
- Modify, reproduce, or distribute website content
- Use content for commercial purposes without written permission
- Remove copyright or proprietary notices
- Transfer or sublicense your access rights
5.3 Client Materials
You retain all rights to materials and information you provide to us. By providing such materials, you grant Indivara a license to use, reproduce, and store them solely for the purpose of providing legal services to you.
6. Payment Terms
6.1 Fee Structure
Legal fees are outlined in individual engagement agreements and may be structured as:
- Fixed fees for specific services
- Hourly rates for time-based billing
- Hybrid arrangements combining fixed and hourly components
6.2 Invoicing and Payment
Invoices are issued monthly or as specified in the engagement agreement. Payment is due within 30 days of invoice date unless otherwise agreed. Accepted payment methods include bank transfer and other methods specified in engagement letters.
6.3 Currency
All fees and expenses are quoted and payable in Thai Baht (฿) unless otherwise specified in writing.
6.4 Late Payment
Overdue balances may be subject to interest charges at the rate of 1.5% per month or the maximum rate permitted by Thai law, whichever is lower. We reserve the right to suspend services for accounts with outstanding balances exceeding 60 days.
7. Professional Standards and Limitations
7.1 Thai Bar Association Compliance
Our legal services are provided in accordance with professional conduct standards established by the Thai Bar Association and applicable laws governing legal practice in Thailand.
7.2 Confidentiality
Attorney-client communications are protected by professional privilege under Thai law. We maintain strict confidentiality of client information as outlined in our Privacy Policy and as required by professional obligations.
7.3 Conflicts of Interest
Prior to accepting any engagement, we conduct conflict-of-interest screening. We reserve the right to decline or withdraw from representation if conflicts arise that cannot be waived or managed appropriately.
8. Disclaimers
8.1 Website Content
Information on this website is provided for general informational purposes only and does not constitute legal advice. Website content should not be relied upon for making legal decisions without consulting qualified legal counsel regarding your specific situation.
8.2 No Guarantees of Outcomes
Legal services are provided on a professional effort basis. We make no guarantees, warranties, or representations regarding specific case outcomes, settlement amounts, or litigation results. Each legal matter involves unique facts and circumstances that affect outcomes.
8.3 "As Is" Basis
Our website and its content are provided "as is" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that website access will be uninterrupted or error-free.
9. Limitation of Liability
9.1 Scope of Limitation
To the maximum extent permitted by Thai law, Indivara shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to:
- Use or inability to use our website
- Errors or omissions in website content
- Unauthorized access to or alteration of transmissions or data
- Reliance on information obtained through the website without establishing an attorney-client relationship
9.2 Cap on Damages
In jurisdictions where limitation of liability is permitted, our total liability for any claims arising from services provided shall not exceed the fees paid by the client for the specific legal matter giving rise to the claim.
9.3 Professional Liability Insurance
Indivara maintains professional liability insurance covering legal malpractice claims as required by the Thai Bar Association.
10. Indemnification
You agree to indemnify, defend, and hold harmless Indivara, its attorneys, and employees from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:
- Your violation of these Terms and Conditions
- Your violation of any applicable laws or regulations
- Your infringement of third-party rights
- Inaccurate or incomplete information you provide
11. Termination
11.1 Termination of Services
Either party may terminate legal services engagement as specified in the applicable engagement agreement. Clients have the right to terminate representation at any time, subject to payment of fees for services rendered through the termination date.
11.2 Termination of Website Access
We reserve the right to suspend or terminate website access for users who violate these Terms and Conditions or engage in prohibited activities.
11.3 Effects of Termination
Upon termination of services, we will provide any client files and documents as required by professional obligations. Certain provisions of these Terms and Conditions, including confidentiality, limitation of liability, and dispute resolution terms, survive termination.
12. Dispute Resolution
12.1 Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Thailand, without regard to conflict of law principles.
12.2 Jurisdiction
Any disputes arising from these Terms and Conditions or our services shall be subject to the exclusive jurisdiction of the courts of Bangkok, Thailand.
12.3 Informal Resolution
Prior to initiating formal proceedings, parties agree to attempt informal resolution through good-faith negotiations. Either party may request mediation through a mutually agreed mediator.
13. General Provisions
13.1 Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any executed engagement agreement, constitute the entire agreement between you and Indivara regarding use of our website and services.
13.2 Severability
If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
13.3 Waiver
Failure to enforce any provision of these Terms and Conditions shall not constitute a waiver of that provision or any other provision. No waiver shall be effective unless made in writing and signed by authorized representatives.
13.4 Assignment
You may not assign or transfer your rights or obligations under these Terms and Conditions without our prior written consent. We may assign our rights and obligations without restriction, including in connection with a merger, acquisition, or sale of assets.
13.5 Notice Procedures
Notices required under these Terms and Conditions shall be provided in writing to the addresses specified in our engagement agreement or to the contact information provided on our website. Email notices are acceptable if sent to [email protected].
14. Changes to Terms and Conditions
14.1 Modification Rights
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting the updated terms on our website, with the "Last Updated" date revised accordingly.
14.2 Notice of Changes
Material changes to these Terms and Conditions will be communicated through website notice or direct communication to active clients. Continued use of our website or services following such changes constitutes acceptance of the modified terms.
14.3 Engagement Agreement Prevails
For clients with executed engagement agreements, terms specified in those agreements take precedence over these general Terms and Conditions to the extent of any conflict.
15. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact:
- Email: [email protected]
- Phone: +66 2 394 8261
- Address: Indivara, 553 Ladprao Road, Chatuchak, Bangkok 10900, Thailand
By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.